Terms and Conditions

Terms and Conditions

 

A) About us

Zoomtransfers.com, trading as MENI RAPTI & CO., operates with licence number 09.33.Ε.60.00.01641.01 from the Greek Tourism ministry and our address is:

 

Monastiriou 26-28

Thessaloniki 54001

Greece

Τel: +30 2310 525050, Fax:  +30 2310 552952

 

B) Services we offer

1. Zoomtransfers.com acts as a mediary between its customers and local transfer providers. All customers making a reservation accept the type of service we offer.

2. The agreement for transfer services as detailed on the booking voucher is between us and our customers.

3. Local providers are responsible for complying with local and international laws regarding keeping vehicles in good mechanical order, vetting drivers, as well as operating a transfer service within the local legal framework.

4. Our company is not responsible in case of an accident which results in injury or death. We are also not responsible for losses or theft while using our services.

5. The customer is responsible for providing the correct details for the service required. We have no responsibility in case the booking details have been entered incorrectly.

6. If you do not want to enter an agreement with our local provider, please do not proceed to book.

7. We are responsible for all transactions made through our website and for arranging the transfer service requested and paid for.

 

C) Booking procedure

To make a booking, please fill in all required details, including start and end location, relevant dates, number of passengers and all personal details requested. We will pass on all relevant details to the local provider, who is responsible for providing the service requested.

At the final step of the booking process we will provide a summary of the service requested as well as the amount payable, which will either be the total amount or a small deposit, depending on the agreement we have with the local provider. In case only a deposit is payable, the rest of the amount will be payable in cash to the driver at the end of the service.

After payment we will send an invoice to the email provided.

Once we arrange the service requested with the local provider you will receive your travel voucher by email.

Once you receive your voucher check for any errors and notify us at orders@zoomtransfers.com as soon as possible if any are found. 

We reserve the right to cancel your booking and refund any money paid in case of no availability. You will be notified by email if that is the case.

 

D) Changes after booking

For any changes after you have completed your booking, please contact us at orders@zoomtransfers.com.

More than 72 hours before the first (or only) leg of your transfer.

We will try to accomodate any changes but in case this is not possible we reserve the right to refund you and cancel the booking.

Any changes to your booking where the cost of the service is not affected will be made free of charge but always subject to availability.

For any changes to your booking where the cost of the service is affected we will cancel your booking and issue a refund. You will then have to to make a new booking if you so wish.

Less than 72 hours before the first (or only) leg of your transfer.

We will try to accomodate any changes but in case this is not possible we reserve the right to cancel the booking without any refund given.

Any changes to your booking where the cost of the service is not affected will be made free of charge but always subject to availability.

For any changes to your booking where the cost of the service is affected we will cancel your booking and no refund will be given. You will then have to to make a new booking if you so wish.

 

E) Cancellation policy

Please notify us at orders@zoomtransfers.com if you wish to cancel your booking. Refunds will be given if you notify us up to 5 days before the first (or only) leg of your transfer. Any cancellations after this time will not result in a refund.

 

F) Prices

All our prices are in Euro.

In case you have only paid a deposit for the service and you have a remainder to pay to the driver, this will always be payable in Euro.

Prices are per vehicle except shared transfers (where available) which are per person.

 

G) Payment methods

We accept Visa/Visa Electron/Mastercard/Maestro/American Express debit and credit cards, and also Paypal.

Zoomtransfers.com does not collect or store your card details.

 


  


Company name Inc.

Company name Inc.

MENI RAPTI and Co
CAR RENTAL & TRAVEL SERVICES
MONASTIRIOU 26-28
54001, THESSALONIKI
PHONE: +30 2310 525050
FAX: +30 2310 552952

REGISTRATION NUMBER
09.33.E.60.00.01641.01


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